Customer Information

Pricing & Payments

To get the current price, please call our office handling your area:

Roosevelt, UT Office: Covers everything west of Lapoint & Ft Duchesne to Heber & Park City.
7140 N 3000 W
Roosevelt, UT 84066

Vernal, UT Office: Covers Vernal and surrounding area to Jensen and Manila, as well as Dinosaur and Rangely in Colorado.
4907 S 4625 E
Vernal, UT 84078

Craig, CO Office: Covers a 60-mile radius around Craig, CO and surrounding area including Steamboat Springs, CO.
2320 E Hwy 40
Craig, CO 81625

Customer Policies & Procedures – Important!

Customer Policies & Procedures PDF

Payment Options

  • Payment on Delivery (COD)
  • NET 30 DAYS: You have 30 days to pay for the delivery. (On Approved Credit only)
  • Equal Payment Plan (EPP). Estimated equal monthly payments will be withdrawn through EFT (On Approved Credit only)
  • Pre-Buy Plan. You put a 0.25 cent per gallon deposit to keep a low fixed rate all year.

Equal Payment Plan (EPP) & Pre-Buy Plan

No more worries about big bills or running out of gas!

  • EPP customers are automatically put on a route
  • EPP customers must have approved credit
  • EPP customers don’t have to pay a big, one-time bill. We will average your usage through the year and determine what your monthly payment should be to cover that usage.
  • Your payment will automatically be withdrawn by Electronic Funds Transfer (EFT) on the 5th, 15th or 25th of each month.
  • Your account will be reviewed at the end of each contract period, and the payment amount will be adjusted accordingly.

    New Contracts
    Contract period is from April 1st of the current year through March 31st of the following year. Contracts are normally made in March so we can begin pulling the monthly payment in April. We will continue to accept new contracts after April, however, the monthly payment will be more per month because it will be divided by less than 12 months when the monthly payment is figured.

  • Pre-Buy Customers are automatically put on a route
  • Pre-Buy Customers get a low fixed rate year round
  • Pre-Buy Customers put a 0.25 cent per gallon deposit for their annual usage and pay the remaining amount after delivery
  • Pre-Buy Customers who sign up in April take advantage of lower summer gas prices

Discount Prices

  • Customers on a route will receive an additional $0.10 cents per gallon discount
  • Widows, widowers and veterans receive a $0.05 cents per gallon discount
  • Summer discount on filled tanks: ONE time fill up at $0.15 cents off per gallon from April 1st through August 31st, if the tank is completely filled

Returned Payments

There will be a $20 service fee on all returned payments. Customers whose payments are repeatedly returned may be asked to pay for deliveries using means other than check.

Submit or Update your Information

New customers: Please fill out the form below if you would like a tank set and we will get in touch with you. If you need immediate assistance on a tank set, please call the office in your area. (See top of this page for phone numbers for your area or go to ‘Contact’ page.) 

Current customers: Please fill out this form if your mailing address or other information has changed. You may leave a note regarding your changes in the ‘Comments’ field.

All customers: For general questions, please fill out the “Send Us a Message Form” on the ‘Contact’ page or call the office in your area. (See top of this page for phone numbers for your area or go to ‘Contact’ page.) 

Anyone needing to order propane or in need of immediate assistance for any reason, please call the office in your area. (See top of this page for phone numbers for your area or go to ‘Contact’ page.) We are available on-call 24/7/365.

All offices are closed for these holidays but someone is on-call for emergencies: New Year’s Day, Memorial Day, Independence Day, Pioneer Day (in Utah July 24th), Labor Day, Thanksgiving and Christmas. 

Please Include Area Code
Street #, Street Name, City, State & Zip
Street #, Street Name, City, State & Zip